Red Tape Ordered To Pay Rs 8000 Compensation After Charging Customer Rs 10 For Carry Bag
Economic Times
A consumer commission in Rohtak has ordered footwear brand Red Tape to refund Rs 10 for a carry bag and pay Rs 8,000 in compensation and costs.
A consumer commission in Rohtak has ordered footwear brand Red Tape to refund Rs 10 for a carry bag and pay Rs 8,000 in compensation and costs.
The commission ruled that charging separately for the bag, despite the customer's request for it to be free, constituted a deficiency in service and an unfair trade practice. Red Tape's own affidavit was cited as evidence supporting the complainant's case.
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