Forced Rs 80 Extra Whisky Bottle Man Awarded Rs 6000 Compensation
Indian Express
The District Consumer Disputes Redressal Commission-I, Hyderabad, has directed Spencer s Retail to pay Rs 6,000 for overcharging a customer by a total of Rs 80 on two whisky bottles. A bench of president B Uma Venkata Subba Lakshmi, and members C Lakshmi Prasa
The District Consumer Disputes Redressal Commission-I, Hyderabad, has directed Spencer’s Retail to pay Rs 6,000 for overcharging a customer by a total of Rs 80 on two whisky bottles.
A bench of president B Uma Venkata Subba Lakshmi, and members C Lakshmi Prasanna and V Janardhan Reddy observed that collecting more than the printed Maximum Retail Price (MRP) amounts to an unfair trade practice.
“Whereas the opposite party No.1 has collected Rs 1040 which clearly shows that the OP has collected the price of the bottle was more than MRP which amounts to unfair trade practice,” the bench noted in its order dated May 29.
In another case, a Kerala consumer commission has directed the Kerala State Beverages Corporation (KSBC) to pay Rs 25,000 in compensation and costs to a customer after finding that it charged Rs 10 more than the MRP printed on a beer bottle.
The order passed by a bench comprising president George Baby and member Nishad Thankappan noted that charging excess MRP constitutes ‘unfair trade practice‘ and ‘deficiency in service’.
“Charging excess of MRP by opposite party constitutes “unfair trade practice” and “deficiency in service” as per Consumer Protection Act, 2019 and in our considered view adequate compensation should be levied on the opposite party to change this trend,” the Consumer Disputes Redressal Commission, Pathanamthitta noted in its order dated June 3.
Ashish Shaji is a Senior Sub-Editor at The Indian Express, where he specializes in legal journalism. Combining a formal education in law with years of editorial experience, Ashish provides authoritative coverage and nuanced analysis of court developments and landmark judicial decisions for a national audience. Expertise Legal Core Competency: Ashish is a law graduate (BA LLB) from IME Law College, CCSU. This academic foundation allows him to move beyond surface-level reporting, offering readers a deep-dive into the technicalities of statutes, case law, and legal precedents. Specialized Legal Reporting: His work at The Indian Express focuses on translating the often-dense proceedings of India's top courts into clear, actionable news. His expertise includes: Judicial Analysis: Breaking down complex orders from the Supreme Court and various High Courts. Legal Developments: Monitoring legislative changes and their practical implications for the public and the legal fraternity. Industry Experience: With over 5 years in the field, Ashish has contributed to several niche legal and professional platforms, honing his ability to communicate complex information. His previous experience includes: Lawsikho: Gaining insights into legal education and practical law. Verdictum: Focusing on high-quality legal news and court updates. Enterslice: Working at the intersection of legal, financial, and advisory services. ... Read More