Ielts Classes Kerala Student Misses Canada Dream Wins Rs 1 Lakh

The District Consumer Commission in Kerala’s Kozhikode has ordered an immigration consultancy agency to refund Rs 92,180 and pay a compensation of Rs 15,000 to a student who allegedly failed to achieve the necessary cutoff marks in the IELTS exam for going to Canada as the institute never conducted proper classes to complete the course schedule.

A bench of president Priya S and member V Balakrishnan was dealing with the plea of a student who registered herself at Amster Immigration Overseas Pvt Ltd for the preparation of the International English Language Testing System (IELTS) exam.

“The evidence of the complainant stands unchallenged. The opposite party chose to remain ex parte. No contrary evidence exists. Deficiency of service and unfair trade practice on the part of the opposite party stands proved through the testimony of witnesses,” the court said on May 29.

The complainant alleged that the agency did not take any step to assist her in going to Canada, and also failed to give the proper directions, even though all the fees were paid as demanded.

Thereafter, the complainant was forced to join another institute to complete the IELTS examination preparation course. During the time, there was no reply to phone calls or emails to the opposite party.

After collecting the required fees, they had allegedly not provided proper assistance, and there was an unfair trade practice and a deficiency of service on their part.

Jagriti Rai works with The Indian Express, where she writes from the vital intersection of law, gender, and society. Working on a dedicated legal desk, she focuses on translating complex legal frameworks into relatable narratives, exploring how the judiciary and legislative shifts empower and shape the consciousness of citizens in their daily lives. Expertise Socio-Legal Specialization: Jagriti brings a critical, human-centric perspective to modern social debates. Her work focuses on how legal developments impact gender rights, marginalized communities, and individual liberties. Diverse Editorial Background: With over 4 years of experience in digital and mainstream media, she has developed a versatile reporting style. Her previous tenures at high-traffic platforms like The Lallantop and Dainik Bhaskar provided her with deep insights into the information needs of a diverse Indian audience. Academic Foundations: Post-Graduate in Journalism from the Indian Institute of Mass Communication (IIMC), India’s premier media training institute. Master of Arts in Ancient History from Banaras Hindu University (BHU), providing her with the historical and cultural context necessary to analyze long-standing social structures and legal evolutions. ... Read More