Microsoft Outlook Down Emails Not Working For Thousands Amid Widespread Outage

Microsoft Outlook is down for thousands of users in the United States, with many reporting that they are unable to send or receive emails amid the outage.

According to outage-tracking website Downdetector, reports of issues with Microsoft Outlook began coming in around 12:15 p.m. EDT on Monday. Most users reported being unable to send or receive emails, while some said they were also unable to log in to Outlook.

One user reported, "Not receiving emails since about 10:45am, then went downhill, replies stopped coming through, then emails came to a halt, and then besides outlook constantly freezing, now my shared work folder is no longer showing me emails and gives an error - "Cannot expand the folder." My colleges also having similar issues but with their shared folder completely disappearing and having no access at all. We are at a standstill at in our department due to this."

A third user wrote, "Emails are not being received. Showing in my sent folder but not actually sending."

Another added, “Outlook mail keeps loading over and over again, but never actually show me my inbox."

Microsoft has not yet responded to the outage reports or provided an explanation for the issue. It remains unclear what is causing the disruption or when the problem will be resolved.

Vaishnavi Vaidyanathan leads the US Desk at Hindustan Times, where she writes, strategises coverage, and ensures quality across all beats. With eight years of experience covering US news for leading publications, she has reported extensively on politics, entertainment, and sports. Vaishnavi holds a graduate degree in English, Journalism, and Psychology, and completed her PG Diploma in Broadcast Journalism from the Manorama School of Communication, where she was awarded the prestigious Mammen Mappillai Award for Best Outgoing Student. She began her career at the International Business Times (US Edition), covering US breaking news, politics, and entertainment. She later joined Opoyi, reporting across all beats, including US sports and trending stories. Prior to Hindustan Times, she served as World Lead at Times Now News, covering comprehensive world news and events. Vaishnavi has expertise in politics, entertainment, and breaking news, and enjoys tackling stories across a wide range of topics. Beyond the newsroom, she is an avid traveller, a foodie who loves exploring new restaurants, and a pop culture enthusiast who enjoys watching latest shows and films. She also enjoys engaging in debates and discussions on Reddit.Read More